Info from North Somerset Council

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Holger Laux
Posts: 227
Joined: Sat 15 Oct, 2016 9:34 am

Info from North Somerset Council

Post by Holger Laux »

Dear all

Please see below links to the latest news releases from North Somerset
Council plus our daily service update:

<https://www.n-somerset.gov.uk/news/help ... uncil-tax/> Help with
your Council Tax

North Somerset Council is offering help to any residents having difficulty
paying their Council Tax during the coronavirus crisis.

<https://www.n-somerset.gov.uk/news/new- ... north-some
rset-residents-access-support/> New service launching to help North Somerset
residents access support

North Somerset Council is launching a new service to link residents in need
to the fantastic support being offered by communities.

<https://www.n-somerset.gov.uk/news/esse ... -delivered
/> Essential services still being delivered

Essential services are still being provided by North Somerset Council during
the coronavirus pandemic.


North Somerset Council service update Friday 27 March

We aim to issue an update on the latest situation with council services
every working day. Any new developments will be highlighted at the start of
the update. Even if there are no new developments we will issue an update to
say so! The latest information about services can also be found on our
website at <http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus.

Events

Weston Air Festival, due to have taken place on Saturday 27 and Sunday 28
June, has been cancelled.

Car parking

Due to a drop in usage the Sovereign Centre car park in Weston town centre
has closed until further notice. Nearby on-street parking is available.

Parking charges in North Somerset are being waived for NHS staff and key
workers during the coronavirus outbreak. Essential workers – such as NHS,
social care staff, volunteers and key workers – can now park for free to
enable them to carry out their critical work.

This applies to on-street pay and display areas and council-run car parks.
They can also park without time limit in areas where it is free but usually
time restricted.
<https://www.n-somerset.gov.uk/news/park ... -and-key-w
orkers/> See press release for more details.

In addition to the Sovereign Centre car park, nine other council car parks
are closed to reduce the opportunity for people to visit areas following the
government announcement about the introduction of more stringent social
distancing measures. They are:

· Salthouse, Clevedon

· Bus Terminus, Kewstoke/Sand Bay

· Beach Road (opposite Commodore), Kewstoke/Sand Bay

· Marine Parade, Weston-super-Mare

· Uphill Beach, Uphill

· Knightstone Causeway, Weston-super-Mare (access will remain for residents)

· Melrose, Weston-super-Mare

· Worlebury Woods, Weston-super-Mare

· Kilkenny Fields and cricket club car park Lake Grounds, Portishead.

Council offices

The Town Hall reception in Weston-super-Mare has now closed to the public
until further notice. If you need to contact the council please do this
online at <http://www.n-somerset.gov.uk/connect>
www.n-somerset.gov.uk/connect or over the phone at 01934 888 888.

If you usually come in and use one our council tax payment kiosks, please
consider switching to online payments. You can find out more at
<http://www.n-somerset.gov.uk/counciltax> www.n-somerset.gov.uk/counciltax
or pay by phone by calling 01934 888 121. You will need your 10-digit
council tax reference number, which you can find on your bill, and your
credit or debit card.

Children’s centres

All of our children’s centres are now closed, except for two - Yatton (Rowan
Tree hub) and Ashcombe (Maple Tree Hub) - which are delivering midwifery
services only.

If you need to contact a children’s centre please ring one of these and a
member of the team will be able to help you with your query:

· Portishead Children’s Centre – 01275 884 001

· Clevedon Children’s Centre – 01934 426 440

· Worle Children’s Centre and Library – 01934 426 618

· Ashcombe Children’s Centre – 01934 426 380

· Oldmixon Family Centre – 01934 426 881

If you need to contact your midwife please use the telephone number on the
front of your yellow book.

Motex equipment and demonstration centre

The council’s equipment and demonstration centre at the Motex building in
Winterstoke Road, Weston-super-Mare has closed until further notice. There
are notices on site with details of where customers can go to access council
support and other providers. Telephone calls automatically redirect to Care
Connect on 01934 888 801.

Business checks

North Somerset Council’s licensing team is working with the police to ensure
local businesses are complying with the government’s closure order. Reports
of any breaches will be investigated.

Business support

There is a round-up of the grant schemes and other measures in place to
support businesses and employers at
<http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus.

Leisure centres and venues

All our leisure and sports centres are closed. Go to
<http://www.n-somerset.gov.uk/coronavirus> www.n-somerset.gov.uk/coronavirus
for more information.

All events are cancelled until further notice at the following venues - The
Tropicana and Playhouse in Weston-super-Mare and Somerset Hall in
Portishead. The Bay Café is also closed.

The Campus

The Campus in Weston-super-Mare is closed until further notice. However, the
midwifery care at The Campus children’s centre will continue so people are
to keep attending appointments and will be able to access the building.

Play areas

Play areas have been closed until further notice to ensure any visits to
parks are only for the purposes of exercise as outlined by the government.

Recycling and waste

Kerbside recycling and waste collections are continuing as normal for now –
see <https://www.n-somerset.gov.uk/news/disp ... rus-waste/>
press release. The council’s three recycling centres at Backwell, Portishead
and Weston-super-Mare are closed until further notice.

Registration Service

No ceremonies are being conducted and the service is open for death
registrations only. Go to <http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus for more information.

Libraries

All North Somerset libraries, including the mobile library, are closed until
further notice. While we recognise that libraries are important hubs of the
communities which hundreds of people visit every day, our priority is to
protect the health and wellbeing of our visitors and staff.

Libraries are more than just a physical space and we aim to continue to
deliver a range of services, including access to eBooks, eMagazines and
eResources. The libraries service will be working hard to develop additional
digital outreach. This could include online activities for pre-school
children such as online Rhymetimes, keeping in touch with home service
customers by phone to reduce risk of social isolation and promoting
home-schooling resources.

We will also be making it easier for people to join online and this will be
promoted widely, with investment for the coming financial year switched from
hardcopy to digital to extend the eBook and eAudio titles offer.

Existing loans will be automatically extended until Wednesday 1 July. Please
do not return any items borrowed from the library during this time and
please do not leave them on library doorsteps, as they could be stolen or
damaged.

Extended Access is not available at Portishead and Winscombe Libraries and
Worle and Yatton Library and Children’s Centres.

Congresbury Community Library, which is run by volunteers, is also closed.

Some libraries share a building with children’s centres. If you are
currently under midwifery care at one of the area’s children’s centres, keep
attending at your usual location as these midwife appointments will
continue.

For the latest updates follow us on Twitter at @nsomlibraries or on Facebook
/NSlibraries.

Online services will still be available to use:

Online library from home:

<https://www.n-somerset.gov.uk/onlinelibrary>
https://www.n-somerset.gov.uk/onlinelibrary.

Including ebooks and audio books.

Enquiry service:

<https://www.n-somerset.gov.uk/my-servic ... ry-centre/
>
https://www.n-somerset.gov.uk/my-servic ... ry-centre/.

To join online visit <http://www.librarieswest.org.uk/join>
www.librarieswest.org.uk/join.

All critical services

We have plans in place to make sure critical front line services keep
running as the coronavirus epidemic develops. These include identifying and
training staff for possible redeployment into essential services, and
looking at service changes that could be made in the coming weeks. Any
changes will be advertised on our website at
<http://www.n-somerset.gov.uk/coronavirus> www.n-somerset.gov.uk/coronavirus

North Somerset Council is following the latest Government advice regarding
the wellbeing of residents, staff and contractors during the developing
coronavirus situation.

As a provider of services to some of the most vulnerable people in the
community, the council will make sure it maintains service levels in
critical areas.

The council is reviewing advice and information and will make update
decisions daily in response to the changing situati


Residents are urged to visit <http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus for the latest information about services.
Updates will also be posted to the council’s Facebook and Twitter feeds.


Keeping in touch

Visit <http://www.n-somerset.gov.uk/> www.n-somerset.gov.uk for information
about our services

Council Connect: for all streets, open spaces and environmental protection
enquiries visit www.n-somerset.gov.uk/connect
Care Connect: for all adult social services enquiries visit
www.n-somerset.gov.uk/careconnect
Out of hours emergencies: 01934 622 669



Holger Laux
Posts: 227
Joined: Sat 15 Oct, 2016 9:34 am

Re: Info from North Somerset Council

Post by Holger Laux »

North Somerset Council service update – Monday 30 March

We aim to issue an update on the latest situation with council services
every working day. Any new developments will be highlighted at the start of
the update. Even if there are no new developments we will issue an update to
say so! The latest information about services can also be found on our
website at <http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus.

Weston Crematorium

The Crematorium has closed its grounds to the public. Staff are continuing
to deal with enquiries on the phone and by email but have stopped face-to
face contact. Funerals are continuing but are limited to immediate family
only.

Personal Protective Equipment (PPE) update

The council has already received over 35 responses to the plea for PPE.
Thank you. Please keep it coming. Items donated include hand sanitiser,
nitrile gloves and handmade masks and aprons.

Rough sleeping

We’ve been working hard to ensure that people are not homeless and since
Thursday 19 March we’ve found accommodation for 29 people who were either
rough sleeping or at risk of rough sleeping in North Somerset.

We are continuing to offer assistance to anyone who wants support.

We are working with two B&B owners in order to respond quickly and
accommodate anyone needing help, not just those at risk or symptomatic.

We would like to thank our partner agencies for their ongoing support during
this challenging time.

Bus services

Most bus services in North Somerset are now operating emergency timetables.
Some services have now been suspended (please see below). We are directing
all passengers to <http://www.travelwest.info/coronavirus>
www.travelwest.info/coronavirus for more information about local bus, rail
and coach services. Passengers can search for their local bus service number
to find out if this service is operating and at what frequency.

We are asking people to only travel if their journey is essential and follow
these travel recommendations:

· Board the bus one at a time
· Remain two metres apart
· Pay via contactless or an app if you can
· Do not travel if you feel unwell
· Cough/sneeze into a tissue or the inside of your arm
· Wash your hands before and after travelling.

To ensure the safety of drivers and passengers, we have now suspended the
following council-supported services:

· Bus Service 88 – Nailsea to Clevedon via Portishead
· Bus Service A5 – Winford to Winscombe via Wrington
· Community Bus L1 – Locking Parklands and Haywood Village
· Community Bus B1 – Bleadon
· Community Bus C1 – Worlebury
· Community Bus C2 – South Road/Hillside.

Recycling and waste

Recycling and refuse collections are continuing as normal at the moment.
Increased volumes of recycling are being put out and residents are being
urged to help the crews cope by correctly sorting boxes.

Residents are also being asked to park sensibly to allow the crews to access
kerbside waste.

The crews are being supported by council contractor Glendale who are
collecting cardboard.

The Garden waste collection service is four crews down today. Winscombe,
Flax Bourton, Weston Village, parts of Weston central, Backwell and North
Worle are affected by this. Some of this will be done, but if not we are
asking residents to bring their garden bin back in and re-present on the
next garden collection day.

The council’s three recycling centres at Backwell, Portishead and
Weston-super-Mare are closed until further notice.

Events

Weston Air Festival, due to have taken place on Saturday 27 and Sunday 28
June, has been cancelled.

Car parking

Due to a drop in usage the Sovereign Centre car park in Weston town centre
has closed until further notice. Nearby on-street parking is available.

Parking charges in North Somerset are being waived for NHS staff and key
workers during the coronavirus outbreak. Essential workers – such as NHS,
social care staff, volunteers and key workers – can now park for free to
enable them to carry out their critical work.

This applies to on-street pay and display areas and council-run car parks.
They can also park without time limit in areas where it is free but usually
time restricted.
<https://www.n-somerset.gov.uk/news/park ... -and-key-w
orkers/> See press release for more details.

In addition to the Sovereign Centre car park, nine other council car parks
are closed to reduce the opportunity for people to visit areas following the
government announcement about the introduction of more stringent social
distancing measures. They are:

· Salthouse, Clevedon
· Bus Terminus, Kewstoke/Sand Bay
· Beach Road (opposite Commodore), Kewstoke/Sand Bay
· Marine Parade, Weston-super-Mare
· Uphill Beach, Uphill
· Knightstone Causeway, Weston-super-Mare (access will remain for
residents)
· Melrose, Weston-super-Mare
· Worlebury Woods, Weston-super-Mare
· Kilkenny Fields and cricket club car park Lake Grounds,
Portishead.

Council offices

The Town Hall reception in Weston-super-Mare has now closed to the public
until further notice. If you need to contact the council please do this
online at <http://www.n-somerset.gov.uk/connect>
www.n-somerset.gov.uk/connect or over the phone at 01934 888 888.

If you usually come in and use one our council tax payment kiosks, please
consider switching to online payments. You can find out more at
<http://www.n-somerset.gov.uk/counciltax> www.n-somerset.gov.uk/counciltax
or pay by phone by calling 01934 888 121. You will need your 10-digit
council tax reference number, which you can find on your bill, and your
credit or debit card.

Children’s centres

All of our children’s centres are now closed, except for two - Yatton (Rowan
Tree hub) and Ashcombe (Maple Tree Hub) - which are delivering midwifery
services only.

If you need to contact a children’s centre please ring one of these and a
member of the team will be able to help you with your query:

· Portishead Children’s Centre – 01275 884 001
· Clevedon Children’s Centre – 01934 426 440
· Worle Children’s Centre and Library – 01934 426 618
· Ashcombe Children’s Centre – 01934 426 380
· Oldmixon Family Centre – 01934 426 881

If you need to contact your midwife please use the telephone number on the
front of your yellow book.

Motex equipment and demonstration centre

The council’s equipment and demonstration centre at the Motex building in
Winterstoke Road, Weston-super-Mare has closed until further notice. There
are notices on site with details of where customers can go to access council
support and other providers. Telephone calls automatically redirect to Care
Connect on 01934 888 801.

Business checks

North Somerset Council’s licensing team is working with the police to ensure
local businesses are complying with the government’s closure order. Reports
of any breaches will be investigated.

Business support

There is a round-up of the grant schemes and other measures in place to
support businesses and employers at
<http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus.

Leisure centres and venues

All our leisure and sports centres are closed. Go to
<http://www.n-somerset.gov.uk/coronavirus> www.n-somerset.gov.uk/coronavirus
for more information.

All events are cancelled until further notice at the following venues - The
Tropicana and Playhouse in Weston-super-Mare and Somerset Hall in
Portishead. The Bay Café is also closed.

The Campus

The Campus in Weston-super-Mare is closed until further notice. However, the
midwifery care at The Campus children’s centre will continue so people are
to keep attending appointments and will be able to access the building.

Play areas

Play areas have been closed until further notice to ensure any visits to
parks are only for the purposes of exercise as outlined by the government.

Registration Service

No ceremonies are being conducted and the service is open for death
registrations only. Go to <http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus for more information.

Libraries

All North Somerset libraries, including the mobile library, are closed until
further notice. While we recognise that libraries are important hubs of the
communities which hundreds of people visit every day, our priority is to
protect the health and wellbeing of our visitors and staff.

Libraries are more than just a physical space and we aim to continue to
deliver a range of services, including access to eBooks, eMagazines and
eResources. The libraries service will be working hard to develop additional
digital outreach. This could include online activities for pre-school
children such as online Rhymetimes, keeping in touch with home service
customers by phone to reduce risk of social isolation and promoting
home-schooling resources.

We will also be making it easier for people to join online and this will be
promoted widely, with investment for the coming financial year switched from
hardcopy to digital to extend the eBook and eAudio titles offer.

Existing loans will be automatically extended until Wednesday 1 July. Please
do not return any items borrowed from the library during this time and
please do not leave them on library doorsteps, as they could be stolen or
damaged.

Extended Access is not available at Portishead and Winscombe Libraries and
Worle and Yatton Library and Children’s Centres.

Congresbury Community Library, which is run by volunteers, is also closed.

Some libraries share a building with children’s centres. If you are
currently under midwifery care at one of the area’s children’s centres, keep
attending at your usual location as these midwife appointments will
continue.

For the latest updates follow us on Twitter at @nsomlibraries or on Facebook
/NSlibraries.

Online services will still be available to use:

Online library from home:

<https://www.n-somerset.gov.uk/onlinelibrary>
https://www.n-somerset.gov.uk/onlinelibrary.

Including ebooks and audio books.

Enquiry service:
<https://www.n-somerset.gov.uk/my-servic ... ry-centre/
>
https://www.n-somerset.gov.uk/my-servic ... ry-centre/.

To join online visit <http://www.librarieswest.org.uk/join>
www.librarieswest.org.uk/join.

All critical services

We have plans in place to make sure critical front line services keep
running as the coronavirus epidemic develops. These include identifying and
training staff for possible redeployment into essential services, and
looking at service changes that could be made in the coming weeks. Any
changes will be advertised on our website at
<http://www.n-somerset.gov.uk/coronavirus> www.n-somerset.gov.uk/coronavirus

North Somerset Council is following the latest Government advice regarding
the wellbeing of residents, staff and contractors during the developing
coronavirus situation.

As a provider of services to some of the most vulnerable people in the
community, the council will make sure it maintains service levels in
critical areas.

The council is reviewing advice and information and will make update
decisions daily in response to the changing situation.

Residents are urged to visit <http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus for the latest information about services.
Updates will also be posted to the council’s Facebook and Twitter feeds.



Holger Laux
Posts: 227
Joined: Sat 15 Oct, 2016 9:34 am

Re: Info from North Somerset Council

Post by Holger Laux »

North Somerset Council service update – Friday 3 April

We aim to issue an update on the latest situation with council services
every working day. Any new developments will be highlighted at the start of
the update. Even if there are no new developments we will issue an update to
say so! The latest information about services can also be found on our
website at <http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus.

Business checks

North Somerset Council’s licensing team is working with the police to ensure
local businesses are complying with the government’s closure order. Reports
of any breaches will be investigated. Officers have today served a closure
notice on a vape shop in Weston-super-Mare. See
<https://www.n-somerset.gov.uk/news/enfo ... vape-shop/> press
release for more details.

Councillor helps neighbours stay active

North Somerset Cllr Roz Willis is encouraging everyone to stay active during
the pandemic and is getting her neighbours to join her (from a safe
distance!) in doing some gentle exercise from home every day at noon.

She said: “Being of the contained variety household my husband and I are
very aware that we’re not taking enough exercise as we cannot leave the
house except for the garden. So let's all stop for five minutes each day and
dance or move to our favourite music, sit in a chair or in the garden or if
it’s safe in the front garden or balcony.

“Let’s all take part as a community (within the social distancing
guidelines) and keep fit and keep safe - my 90-year-old neighbour is joining
in on her doorstep!”

There’s lots of ideas for exercise on the
<https://go4lifens.wordpress.com/go4life ... -work-out/> Go 4
Life website.

Councillors’ thank you

Councillors from across the political spectrum in North Somerset have joined
together to praise council staff for all the work they’re doing to keep
vital services running. See attached photo and
<https://www.n-somerset.gov.uk/news/coun ... thank-you/> press
release.

Dog bins

Dog bins are still being emptied but this does depend on staff availability
on any one day. As with recycling and waste collections we are asking for
residents' assistance to help reduce the workload for the service so that
those staff available can concentrate on the key services. Dog owners can
help by taking their pets’ mess home with them and disposing of it there.

Recycling and waste

Recycling and refuse collections are continuing as normal at the moment. All
recycling and waste crews were out today with additional support from
council contractor Glendale who are collecting cardboard.

Grateful residents are showing their appreciation of the crews’ efforts with
messages of thanks, applause and kind words.

Please help the crews cope with the increased volumes of recycling being put
out by correctly sorting your recycling boxes. And please park sensibly so
crews can access kerbside waste.

The council’s three recycling centres at Backwell, Portishead and
Weston-super-Mare are closed until further notice.

Council Tax help

The council is offering help to any residents having difficulty paying their
Council Tax during the coronavirus crisis and has already received 400
requests for Council Tax payment holidays. See
<https://www.n-somerset.gov.uk/news/help ... uncil-tax/> press
release for more details.

The Government has announced additional help for people whose household
income has been affected due to coronavirus. See
<https://www.n-somerset.gov.uk/news/gove ... ouseholds/> press
release for details.

Business support

The council is urging local businesses to get in touch to find out what
support is available for businesses and individuals affected by the
coronavirus outbreak. See
<https://www.n-somerset.gov.uk/news/nort ... s-business
-support-measures/> press release for more information.

North Somerset Together

North Somerset Together is an initiative to help residents who have no
support from family or friends and who are socially isolated access the
support they need during the coronavirus pandemic and beyond. It will also
help those who want to volunteer to get involved to link up with the right
organisations, and signpost businesses to relevant information.

The new service was launched by the council last Friday (28 March) and by
Wednesday 1 April had received around 200 enquiries and made 144 referrals
to community support groups across North Somerset. Most people contacting
the service are needing help collecting food or medicines.

Residents and businesses can access the service at
<http://www.n-somerset.gov.uk/together> www.n-somerset.gov.uk/together.

Sport England Community Emergency Fund

Sport England has announced funding is available for sports clubs and
community organisations who have a role in supporting the nation to be
active but are experiencing short-term financial hardship due to the impact
of coronavirus. More details at:
<https://www.sportengland.org/news/195-m ... and-physic
al-activity-through-coronavirus>
https://www.sportengland.org/news/195-m ... nd-physica
l-activity-through-coronavirus.

Personal Protective Equipment (PPE) update

The council has had an excellent response to its plea to businesses for
urgently needed PPE for care workers. Items donated include hand sanitiser,
nitrile gloves and handmade masks and aprons. Thank you. Please keep them
coming and help save lives. See
<https://www.n-somerset.gov.uk/news/nort ... -your-ppe/> press
release for more details.

Childcare support

If any critical worker needs support finding childcare for children aged 0-4
contact the council’s Early Years team on 07920 082 811.

Rough sleeping

We’ve been working hard to ensure that people are not homeless and since
Thursday 19 March we’ve found accommodation for 38 people who were either
rough sleeping or at risk of rough sleeping in North Somerset.

All the people in temporary accommodation have an allocated Homeless
Prevention Officer who will work with them to find them a long term housing
solution when this crisis is over.

We are continuing to offer assistance to anyone who wants support. We are
working with two B&B owners in order to respond quickly and accommodate
anyone needing help, not just those at risk or symptomatic.

We would like to thank our partner agencies for their ongoing support during
this challenging time.

Weston Crematorium

The Crematorium has closed its grounds to the public. Staff are continuing
to deal with enquiries on the phone and by email but have stopped
face-to-face contact. Funerals are continuing but are limited to immediate
family only.

Bus services

Most bus services in North Somerset are now operating emergency timetables.
Some services have now been suspended (please see below). We are directing
all passengers to <http://www.travelwest.info/coronavirus>
www.travelwest.info/coronavirus for more information about local bus, rail
and coach services. Passengers can search for their local bus service number
to find out if this service is operating and at what frequency.

We are asking people to only travel if their journey is essential and follow
these travel recommendations:

· Board the bus one at a time
· Remain two metres apart
· Pay via contactless or an app if you can
· Do not travel if you feel unwell
· Cough/sneeze into a tissue or the inside of your arm
· Wash your hands before and after travelling.

To ensure the safety of drivers and passengers, we have now suspended the
following council-supported services:

· Bus Service 88 – Nailsea to Clevedon via Portishead
· Bus Service A5 – Winford to Winscombe via Wrington
· Community Bus L1 – Locking Parklands and Haywood Village
· Community Bus B1 – Bleadon
· Community Bus C1 – Worlebury
· Community Bus C2 – South Road/Hillside.

Events

Weston Air Festival, due to have taken place on Saturday 27 and Sunday 28
June, has been cancelled.

Car parking

Parking charges in North Somerset are being waived for NHS staff and key
workers during the coronavirus outbreak. Essential workers – such as NHS,
social care staff, volunteers and key workers – can now park for free to
enable them to carry out their critical work.

This applies to on-street pay and display areas and council-run car parks.
They can also park without time limit in areas where it is free but usually
time restricted.
<https://www.n-somerset.gov.uk/news/park ... -and-key-w
orkers/> See press release for more details.

Due to a drop in usage the Sovereign Centre car park in Weston town centre
has closed until further notice. Nearby on-street parking is available.

In addition to the Sovereign Centre car park, nine other council car parks
are closed to reduce the opportunity for people to visit areas following the
government announcement about the introduction of more stringent social
distancing measures. They are:

· Salthouse, Clevedon
· Bus Terminus, Kewstoke/Sand Bay
· Beach Road (opposite Commodore), Kewstoke/Sand Bay
· Marine Parade, Weston-super-Mare
· Uphill Beach, Uphill
· Knightstone Causeway, Weston-super-Mare (access will remain for
residents)
· Melrose, Weston-super-Mare
· Worlebury Woods, Weston-super-Mare
· Kilkenny Fields and cricket club car park Lake Grounds,
Portishead.

Council offices

The Town Hall reception in Weston-super-Mare has now closed to the public
until further notice. If you need to contact the council please do this
online at <http://www.n-somerset.gov.uk/connect>
www.n-somerset.gov.uk/connect or over the phone at 01934 888 888.

If you usually come in and use one our council tax payment kiosks, please
consider switching to online payments. You can find out more at
<http://www.n-somerset.gov.uk/counciltax> www.n-somerset.gov.uk/counciltax
or pay by phone by calling 01934 888 121. You will need your 10-digit
council tax reference number, which you can find on your bill, and your
credit or debit card.

Children’s centres

All of our children’s centres are now closed, except for two - Yatton (Rowan
Tree hub) and Ashcombe (Maple Tree Hub) - which are delivering midwifery
services only.

If you need to contact a children’s centre please ring one of these and a
member of the team will be able to help you with your query:

· Portishead Children’s Centre – 01275 884 001
· Clevedon Children’s Centre – 01934 426 440
· Worle Children’s Centre and Library – 01934 426 618
· Ashcombe Children’s Centre – 01934 426 380
· Oldmixon Family Centre – 01934 426 881

If you need to contact your midwife please use the telephone number on the
front of your yellow book.

Motex equipment and demonstration centre

The council’s equipment and demonstration centre at the Motex building in
Winterstoke Road, Weston-super-Mare has closed until further notice. There
are notices on site with details of where customers can go to access council
support and other providers. Telephone calls automatically redirect to Care
Connect on 01934 888 801.

Leisure centres and venues

All our leisure and sports centres are closed. Go to
<http://www.n-somerset.gov.uk/coronavirus> www.n-somerset.gov.uk/coronavirus
for more information.

All events are cancelled until further notice at the following venues - The
Tropicana and Playhouse in Weston-super-Mare and Somerset Hall in
Portishead. The Bay Café is also closed.

The Campus

The Campus in Weston-super-Mare is closed until further notice. However, the
midwifery care at The Campus children’s centre will continue so people are
to keep attending appointments and will be able to access the building.

Play areas

Play areas have been closed until further notice to ensure any visits to
parks are only for the purposes of exercise as outlined by the government.

Registration Service

No ceremonies are being conducted and the service is open for death
registrations only. Go to <http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus for more information.

Libraries

All North Somerset libraries, including the mobile library, are closed until
further notice. While we recognise that libraries are important hubs of the
communities which hundreds of people visit every day, our priority is to
protect the health and wellbeing of our visitors and staff.

Libraries are more than just a physical space and we aim to continue to
deliver a range of services, including access to eBooks, eMagazines and
eResources. The libraries service will be working hard to develop additional
digital outreach. This could include online activities for pre-school
children such as online Rhymetimes, keeping in touch with home service
customers by phone to reduce risk of social isolation and promoting
home-schooling resources.

We will also be making it easier for people to join online and this will be
promoted widely, with investment for the coming financial year switched from
hardcopy to digital to extend the eBook and eAudio titles offer.

Existing loans will be automatically extended until Wednesday 1 July. Please
do not return any items borrowed from the library during this time and
please do not leave them on library doorsteps, as they could be stolen or
damaged.

Extended Access is not available at Portishead and Winscombe Libraries and
Worle and Yatton Library and Children’s Centres.

Congresbury Community Library, which is run by volunteers, is also closed.

Some libraries share a building with children’s centres. If you are
currently under midwifery care at one of the area’s children’s centres, keep
attending at your usual location as these midwife appointments will
continue.

For the latest updates follow us on Twitter at @nsomlibraries or on Facebook
/NSlibraries.

Online services will still be available to use:

Online library from home:

<https://www.n-somerset.gov.uk/onlinelibrary>
https://www.n-somerset.gov.uk/onlinelibrary.

Including ebooks and audio books.

Enquiry service:
<https://www.n-somerset.gov.uk/my-servic ... ry-centre/
>
https://www.n-somerset.gov.uk/my-servic ... ry-centre/.

To join online visit <http://www.librarieswest.org.uk/join>
www.librarieswest.org.uk/join.

All critical services

We have plans in place to make sure critical front line services keep
running as the coronavirus epidemic develops. These include identifying and
training staff for possible redeployment into essential services, and
looking at service changes that could be made in the coming weeks. Any
changes will be advertised on our website at
<http://www.n-somerset.gov.uk/coronavirus> www.n-somerset.gov.uk/coronavirus

North Somerset Council is following the latest Government advice regarding
the wellbeing of residents, staff and contractors during the developing
coronavirus situation.

As a provider of services to some of the most vulnerable people in the
community, the council will make sure it maintains service levels in
critical areas.

The council is reviewing advice and information and will make update
decisions daily in response to the changing situation.

Residents are urged to visit <http://www.n-somerset.gov.uk/coronavirus>
www.n-somerset.gov.uk/coronavirus for the latest information about services.
Updates will also be posted to the council’s Facebook and Twitter feeds.



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