Helpful advice from Supermarkets

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Holger Laux
Posts: 201
Joined: Sat 15 Oct, 2016 9:34 am

Helpful advice from Supermarkets

Post by Holger Laux » Mon 16 Mar, 2020 12:23 am

Delivery slots for online groceries services are less readily available, as demand for home deliveries increases. You may need to book your slot further in advance than usual. There is a maximum order number on selected products to ensure our customers have access to essential products.

On the doorstep & self isolating

It is essential that you let us know if you are self-isolating so our delivery drivers can take the necessary precautions when fulfilling your order. This will include placing your order on your doorstep and contacting you via telephone to ensure it’s received. As such, please make sure your contact details are up to date in your account, and update us on your isolation status under the ‘delivery instructions’ section of your account.

Carrier bag return

Please also be aware that, as a temporary measure, our delivery drivers will be unable to bring your shopping into your home, or to take your bags away with them. Please hang onto them and return them to us in due course, when we’ll ensure you’re refunded for them as usual."


(Thanks again, Tim)



Holger Laux
Posts: 201
Joined: Sat 15 Oct, 2016 9:34 am

Re: Helpful advice from Supermarkets

Post by Holger Laux » Thu 19 Mar, 2020 7:20 pm

Supermarkets are cutting down their product ranges in order to focus on the highest demand. Please read here:

https://www.bbc.co.uk/news/business-51961624



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